Terms and Conditions – Hallo South Coast

VENDOR AGREEMENT TERMS & CONDITIONS

These Terms are a legally binding contract between you and HALLO SOUTH COAST Online Marketplace. By using any of our Services, even just browsing our website, you’re agreeing to the Terms. These terms may be updated and changed over time – we reserve the right to do so as we see appropriate and without notice to you.

HALLO SOUTH COAST Online Marketplace services connect people, both online and offline, to make, sell and buy unique goods. Here’s a handy guide to help you understand the specific rules that are relevant for you, depending on how you use our Services:

SELLER (VENDOR) POLICY:
HALLO SOUTH COAST Online Marketplace reserves the right to include or decline any vendor registration if it feels items for sale do not meet our criteria. We prefer and invite products that are made locally on the KZN South Coast; however, we will accept certain other products with exception as long as they are made in South Africa and meet our criteria and standards. While our best interest is in the promotion of goods and services found locally on the KZN South Coast, we will from time to time bring in products and goods from towns and provinces outside of our KZN South Coast to allow buyers access to goods that not available locally. Imported goods are not allowed as a rule; however, under certain strict conditions we may allow an exception here or there from time to time. Second hand goods may be sold if these items are managed within a small business.
NOT allowed, NO exceptions are; sales of weapons, pornography, pets, illegal substances. Vendors will be selected on the basis of quality, type, and sales price of merchandise and in the interests of the community, the market, our customers and our business.

Vendors who pay via EFT must please ensure that their payments are made on time, on the agreed upon date on your registration form. Payments are subscription based and therefore need to be paid monthly in advance on the day transcribed on the Registration Form for the extent of either 6 or 12 months. If you think you might forget, please consider our Debit Order route for both your own and our ease and convenience. Alternatively, please notify us by e-mail if you might be late or have difficulty making a payment. Failed payments without our notification will result in removal of your Vendor Profile.
Please be aware that six to twelve months is a good measure of time to create a loyal following of your profile and to allow for sales of your products to increase over time.

Payments made by Buyers to Vendors for products and services on the Site are strictly at the Vendors discretion. Buyers and Vendors arrange payment between themselves only. Vendors are highly cautioned to be conscientious about payments from possible unscrupulous buyers roaming the Site – it is the Vendors responsibility not to deliver goods without prior payment. The Site, its directors, officers, employees or representatives will not be held responsible for any losses occurring from any payment transactions whatsoever.

Please always notify us of any product and/or price updates on your Profile. HALLO SOUTH COAST Online Marketplace will not be held responsible for upset buyers getting the incorrect information. Check in with your profile often – it is after all your vendor “stand” and should not be left unattended for long periods. Please e-mail any updates to us whenever necessary.

As a Vendor you are solely responsible for the use of this platform and the buyers you attain from it. HALLO SOUTH COAST Online Marketplace will not in any manner whatsoever be held responsible for negligence or carelessness resulting from your transactions or communications with buyers.

Any designs produced by us for you will remain our intellectual property and may not be used in any other form without our prior written consent.

Be respectful towards other members. Don’t use community spaces to publicly disparage a specific vendor, shop, or item. HALLO SOUTH COAST reserves the right to remove any inappropriate content from our public spaces at any time and if a vendor is responsible, remove their profile without any compensation.

You may not send messages to other vendors via their Vendor Profile that are considered abusive, threatening, defamatory, harassing, obscene or vulgar, or otherwise in violation of their human rights. You may not send other vendors unsolicited advertising or promotions via their Vendor Profiles.

BUYERS POLICY:
HALLO SOUTH COAST connects thoughtful consumers in South Africa who are visiting the South Coast, with creative entrepreneurs. It’s an ecosystem where people of all backgrounds inspire each other and build relationships through making, selling, and buying unique goods. We want everyone on HALLO SOUTH COAST Online Marketplace to feel safe, and our priority is fostering an inclusive environment to make sure we all have a positive experience. Discrimination against people based on their personal attributes and characteristics is prohibited on our website when using public spaces and when writing reviews. Be respectful and positive or say nothing at all.

PICK-UPS AND DELIVERIES:
PLEASE NOTE THAT HALLO SOUTH COAST ONLINE MARKETPLACE DOES NOT ARRANGE PICK-UPS AND DELIVERIES OF GOODS. DELIVERIES AND PAYMENTS MUST BE ARRANGED DIRECTLY BETWEEN BUYERS AND SELLERS.

In order for your event to qualify for Hallo South Coast Local Events listing, it must be: held at a physical location on the KZN South Coast, open to the public and have limited-time engagement. Some examples of events that can be promoted with Hallo South Coast are Craft Fairs, Markets, Pop-up shops, Local Music and Special events. The following are not eligible: Online/virtual events, art galleries or studios (unless your event will take place in an art gallery or studio), brick and mortar stores, corporate and promotional events.

The HALLO SOUTH COAST Facebook GROUP is public group and anyone can become a member of the group. Only admins will be allowed to post on the group wall. The Facebook Group and business Page will both be used to market the website itself, our paying vendors and however we deem necessary.

Please note that information contained on this website including our blog articles, vendor profiles, events and community markets details can change. While we endeavour to ensure all information provided by this service is correct before publishing, we do not assume any liability caused by errors or changes, such as price, cost, time, and location.

If you’re upset with us, let us know, and hopefully we can resolve your issue. But if we can’t, then these rules will govern any legal dispute involving our services. By agreeing to the Terms, you agree to resolve all disputes through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and that you waive your right to participate in class actions, class arbitrations, or representative actions.

A one month cancellation policy needs to be adhered to by all Vendors. After we collect your payment, we follow these refund rules: Full refunds are issued automatically for annual website subscriptions cancelled within 14 days of the first payment and your profile will then be permanently removed. Refunds may take 3 to 10 business days to process. We don’t offer refunds after 14 days following the first payment.

By registering to be a vendor on the HALLO SOUTH COAST Online Marketplace website, you agree to have read, understood and abide by our terms and conditions.

WEBSITE TERMS AND CONDITIONS

We have established the following terms and conditions to set the expectations from each party. By using and ordering from www.hallosouthcoast.co.za (the “Site”) you agree to be bound by and accept the following terms and conditions. Please read them carefully.

Information Disclaimer

All information on the Site is intended for general information. It is not a substitute for advice you would get from professionals. There is no warranty that this information is accurate or complete. Information provided on the Site is for information only. You take full and total responsibility for what you do with this information and any resulting outcomes from your actions.

* Please note that not all products available online are available in the stores. In addition, some stores may have slightly different prices on selected lines.

* All prices on the Site are recommended retail prices (rrp) or prices set by the vendors themselves. All prices quoted on the website or pursuant to any enquiry are in South African Rands (ZAR).

Copyright and Trademark Notice

All designs, text, graphics, pictures and arrangement on this website are the copyright of the Site or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without the Sites prior written consent is strictly prohibited. All images, audio and video clips are the sole property of the Site or their respective content providers.

All software used on the site is the sole property of the Sites or those supplying the software. You acknowledge that the site contains content and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the Sites prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer and Limitation of Use of Site and Liability for Products Sold

the Site reserves the right to correct any errors, omissions, or inaccuracies, we do not accept any responsibility for the accuracy, reliability, currency, or completeness of any information, content, materials, services, products, merchandise, functionality, or other resource(s) available on or accessible through the service (even typographical or imaging errors), including the substance, accuracy, or sufficiency of any service or product information listed on the service. Further, we do not represent that the service will operate without interruption or error, nor do we provide any assurances of the availability or usability of the shopping services offered through the service.

the Site does not accept any liability for the consequences arising from the application, use, or misuse of any resources contained on or made available through the service, including any injury and/or damage to any person or property as a matter of product liability, negligence, or otherwise.

The Site also does not accept any responsibility for technical failures or for unauthorised access of user transmissions or materials by third parties.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Site, its suppliers, vendors, respective employees, officers, directors, agents, affiliates, suppliers, vendors, licensors, co-branders, or partners be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever resulting from any loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise arising out of or in any way connected with the use, operation, or performance of the service, with the delay or inability to use the service, any defects in the service, or with the provision of, or failure to make available, any information, services, products, materials, or other resources available on or accessible through the service, even if advised of the possibility of such damages.

Neither the Site nor its suppliers or vendors guarantee the sequence, accuracy, or completeness of any information or content available through the service and shall not be liable in any way to you or anyone else who may use the information or content or to whom the information or content may be furnished, for any delays, inaccuracies, unavailability, errors, or omissions therefrom or in the transmission or delivery of all or any part thereof or for any damage arising therefrom or occasioned thereby.

The operation of the service may be affected by numerous factors beyond the Site or its suppliers’ or vendors’ control. The operation of the service – whether by the Site, its suppliers, or its vendors – may not be secure. Security and privacy risks cannot be eliminated. Password protection and any other security measures may not prevent unauthorised access to materials.

With respect to products, goods, or services purchased through the Site suppliers’ and vendors’ sites, in no event shall any the Site party be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, resulting from any loss of use, loss of profits, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the provision of or failure to make available any such products, goods, or services, even if advised of the possibility of such damages.

Any liability on the part of the Site parties, in the aggregate, shall not exceed the fees paid by you solely for the right to use the particular information, product or service provided by the Site.

Furthermore, the Site explicitly disclaims any responsibility for the accuracy, content, or availability of information found on sites that link to or from the site from third parties. We cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites.

Under no circumstances shall we or any other party involved in creating, producing, or distributing the site be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use the site, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the site; (iii) unauthorised access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on the site; (v) negligent or willful acts of the Site, its directors, officers, employees and representatives or (vi) any other matter relating to the site.

You agree to indemnify and hold the Site, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the content you submit, post to or transmit through the site, your use of the site, your connection to the site, your violation of the terms of use, or your violation of any rights of another.

You acknowledge and agree that the limitations set forth above are fundamental elements of this agreement and the service would not be provided to you absent such limitations.

Your Account Obligations

In consideration of your use of the site, you agree to:

Provide true, accurate, current and complete information about yourself as prompted by the registration form (the “registration information”); and
Maintain and promptly update the registration information to keep it true, accurate, current and complete.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. The Site considers this registration information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the site.

Payment Methods

Vendors pay via EFT or Debit Order. Payments are subscription based and therefore need to be paid monthly in advance on the day transcribed on the Registration Form for the extent of either 6 or 12 months.

Order Acceptance Policy for The Site’s Vendors

A buyer’s receipt of an electronic or other form of order confirmation does not signify our acceptance of the buyer’s order, nor does it constitute confirmation of our offer to sell. The Site and its Vendors reserve the right at any time after receipt of the buyer’s order to accept or decline the order for any reason. The Site and its Vendors reserve the right at any time after receipt of the buyer’s order, without prior notice to them, to supply less than the quantity you ordered of any item. Vendors may require additional verification or information before accepting any order.

The Site is not responsible for any sort of Deliveries or Collections of goods. The Site is not responsible for the loss of any orders due for any reasons whatsoever. The Site cannot guarantee the quality of any goods or products delivered by its Vendors or collected by any buyer and will not be held responsible for the condition of such goods in any way whatsoever.

Your Conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the site, use of the site, or access to the site. You agree not to access the site by any means other than through the interface that is provided by us for use in accessing the Site.

Our Rights

The Site may terminate your access, or suspend your access to all or part of the site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or us.

the Site may elect to electronically monitor areas of the site and may disclose any content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such content.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our Vendors, the Site shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Site shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled the Site shall immediately make the Vendor aware whereby the Vendor will then issue a credit to your credit card account in the amount of the incorrect price.

Applicable Law

As far as legally possible this agreement, its terms and conditions and the use of this site shall be governed by the laws in existence from time to time in South Africa. Any claim relating to the site, the services provided through the site, the South African law shall govern the content.

Termination

This agreement is effective until terminated by either party. If you no longer agree to be bound by this agreement, you must cease your use of the service, including any access thereto. Your use of the service is at your sole risk. If you are dissatisfied with the service, its content, or any of the terms, conditions, and policies of this agreement, your sole and exclusive legal remedy is to discontinue using the service.

These terms are effective even if this agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the site with or without notice.

You agree that any termination of your access to the site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the site.

If you breach any provision of this agreement, then you may no longer use the service. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the site.

General Information

These terms of use constitute the entire agreement between the Site and you and govern the use of the site. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision. If any provision of the terms of use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the terms of use remain in full force and effect.

By placing an order through the Site you agree to receive newsletters promoting products and services from us. Should you not wish to continue to receive these newsletters you can unsubscribe at any time by using the unsubscribe link at the end of the newsletter.

Limited Purchase Quantities

The Site reserves the right to decline the sale of any pharmacy/pharmacist only medication or any other product or service where we deem appropriate to any customer using our internet site and accepts no liability for doing so.

The Site reserves the right to monitor and limit the purchase amounts of products at its sole discretion, this can be governed by med safe and we reserve the right to change the quantity without prior notice.